Privacy Policy – TOMREX Mobile Application

Effective Date: 3/23/2026

Alternatives, Inc. (“we,” “our,” or “us”) operates the TOMREX mobile application (the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Service.

 

Information We Collect

We collect the following categories of information in connection with your use of the Service:

A. Personal Information

* Name and identifying information (if provided through your program or account)
* Contact information (e.g., email or phone number, if applicable)

B. User-Generated Content

* Messages exchanged with staff
* Uploaded photos or documents
* Notes, agendas, and other program-related entries

C. Financial Information

* Account balances and transaction records related to program participation

D. Location & Activity Information

* GPS location data (collected when required for program compliance or service functionality)

* Our app may include the activity recognition permission through third-party libraries. However, we do not collect, store, or share any health or activity data. This permission is not actively used by our application.

 E. Device & Usage Data

* IP address
* Device type and OS version
* App usage data and interaction logs
* Crash reports and diagnostics

 

How We Use Your Information

We use collected data for the following purposes:

* To provide and operate the Service
* To manage your participation in programs administered by the agency managing your case
* To facilitate communication between users and staff
* To track compliance requirements (including location, where applicable)
* To process and display financial account information
* To improve app performance, reliability, and user experience
* To detect and prevent fraud, misuse, or security issues

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Data Sharing and Disclosure

We **do not sell your personal data**.

We may share information only in the following circumstances:

* **Service Providers:** Third-party vendors who support hosting, analytics, or app functionality
* **Program Administration:** Authorized staff within the agency managing your case
* **Legal Requirements:** When required by law, regulation, or court order
* **Safety & Compliance:** To protect users, staff, or the public

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Data Retention

We retain your information only as long as necessary to:

* Provide the Service
* Comply with legal obligations
* Support program administration and reporting requirements

Retention periods may vary depending on the type of data and applicable regulations.

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Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data (subject to legal/program requirements)
* Restrict or object to certain processing

To exercise these rights, contact us at: **[Insert Contact Email]**

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Location Data Disclosure

The Service may collect and use **precise location data (GPS)** when required for program participation or compliance monitoring.

You may control location permissions through your device settings, but disabling location services may limit app functionality.

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Third-Party Services

We may use third-party services (e.g., analytics, crash reporting, hosting providers) that collect information used to identify you or your device.

These providers are contractually obligated to use your data only for the services they provide.

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Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

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Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13 unless required as part of an authorized program and with appropriate consent.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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Contact Us

If you have any questions about this Privacy Policy, contact:

**Alternatives, Inc.**
2120 3rd Avenue North, Billings, MT 59101
[email protected]
(406) 256-3501