Support Staff

Charlotte Doney : Accounting Supervisor

Charlotte Doney, Accounting Supervisor

Charlotte Doney is a graduate of Eastern Montana College (MSU-B) with a degree in General Business Administration. She has worked for Alternatives, Inc. since 1988 and has been in charge of the Accounting Department since 1990. Her husband, Tenny, and she are the parents of four daughters.

Craig Botnen : Training & Development Coordinator

Craig Botnen, Training & Development Coordinator

Craig began his career with Alternatives, Inc. in December of 2009 as a Case Manager at Alpha House. He was appointed as the Transitional Living Case Manager in June of 2010 before making the move to Training Supervisor of Passages in April of 2011. He was then promoted to Training and Development Coordinator for Alternatives, Inc.  Craig obtained his bachelor’s degree from St. Olaf College in Northfield, MN where he played football and met his wife Amanda. He went on to receive his master’s degree in Education from Lindenwood University while also serving as assistant football coach and video coordinator.

Mandy Hurr : HR Generalist

Mandy Hurr, HR Generalist

Mandy Hurr began employment at Alternatives, Inc. in January 2004 as a temporary employee. Her assignment was to work as a temporary employee for one week, but the assignment was extended. Mandy was hired as a permanent full-time employee in June 2004. Since then she has worked in several positions including Records Manager, Community Treatment Manager, Lead IS Tech, Administrative Assistant Supervisor, and HR Generalist, which is her current position. Mandy has a Bachelor of Science in Organizational Communication.

Shannon Breipohl : Information Technology Trainer

Shannon Breipohl, Information Technology Trainer

Shannon began working for Alternative’s Inc. in August 2009 as the Records Assistant.  Since then she has held the positions of Records/Transport Coordinator, Lead of Secretarial/Records Department, Passages Administrative Assistant, and is currently the IT Trainer for the agency.  Shannon has assisted in the continued development of Alternatives, Inc.’s client database system, Total Offender Management (TOM).  She has assisted in the implementation and training of staff with the TOM database in 5 centers across Montana.  Shannon has an associate's degree in Rehabilitation and Related Services.

Lance Trusty : Maintenance Manager

Lance Trusty, Maintenance Manager

Lance Trusty is a graduate of Central Texas College with an Associate’s Degree in Aviation Management. He did attend college at University of Texas (HOOKEM HORNS) where he learned to love aviation. Lance’s fifteen years of maintenance experience spans a range of industries from schools, healthcare, retail and now corrections. During his five years with Alternatives, Lance has been project manager for several large repair projects to the facility infrastructure.  His future plans include capital improvements to both Alpha House and Passages that will improve the safety and security of the facilities.  Lance is an avid NFL fan, but his real passion is 6 man football.  Both he and his wife follow their youngest of two children around the state cheering for the Rebels.  Their oldest who is newly married recently began his career in trucking.  Both Lance and his wife enjoy their Grandson Stetson very much.  Both Lance and his wife are Certified Flight Instructors and fly at home on their ranch.

Patrick McNellis : Chef

Patrick McNellis, Chef

Patrick McNellis began working at Alternatives in 2015. His culinary career began in New York City to include stints at Tavern on the Green and Joe Allen’s. Patrick also spent two years working for a Russian-American joint venture in Moscow Russia. Most recently Patrick has been an owner operator for 15 years with restaurants in North Carolina and most recently Miles City, Montana. Patrick has worked in all facets of full service restaurant operations and management.